Privacy Policy

Tarheel Carbon Co., LLC (“Tarheel Carbon,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains what information we collect when you visit tarheelcarbon.com (the “Site”), how we use it, and the choices you have.

The Site is operated from Charlotte, North Carolina, United States. By using the Site or contacting us through it, you agree to the practices described below.

1. Information we collect

a. Information you provide

When you submit the contact form on the Site, we collect the information you choose to provide, which may include your name, email address, company, role, and the contents of your message. We do not require you to create an account to browse the Site.

b. Information collected automatically

Like most websites, our hosting provider automatically records standard server-side request data such as IP address, approximate location, browser type, operating system, referring URL, and the date and time of each request. We use this information for security, fraud prevention, uptime monitoring, and aggregate traffic analysis.

c. Cookies and similar technologies

The Site does not currently set advertising or cross-site tracking cookies. If we later add analytics or similar tools, we will update this policy and, where required by law, request your consent.

2. How we use information

We use the information we collect to:

• Respond to inquiries you submit through the contact form;
• Communicate with prospective offtake buyers, feedstock suppliers, landowners, investors, and other counterparties about potential engagements;
• Operate, secure, and improve the Site;
• Comply with legal obligations and enforce our agreements.

We do not sell your personal information, and we do not use it for automated decision-making that produces legal or similarly significant effects.

3. Service providers

We rely on a small number of vetted service providers to operate the Site. These providers process information only on our instructions and under contractual confidentiality and security obligations. Current key providers include:

• Vercel, Inc. — website hosting and content delivery.
• Resend (Resend Inc.) — transactional email delivery for contact-form submissions.

These providers may process information in the United States and other countries. Where required, we rely on appropriate safeguards for international data transfers.

4. Data retention

We retain contact-form submissions and related correspondence for as long as reasonably necessary to respond to your inquiry, maintain our business relationship, comply with legal obligations, and resolve disputes. We retain server logs for a shorter period, typically consistent with our hosting provider's default retention windows.

5. Your rights and choices

Depending on where you live, you may have rights under applicable laws (such as the California Consumer Privacy Act / CPRA, the EU General Data Protection Regulation, or the UK GDPR) to:

• Access the personal information we hold about you;
• Request correction or deletion of that information;
• Object to or restrict certain processing;
• Withdraw consent where processing is based on consent;
• Lodge a complaint with a supervisory authority in your jurisdiction.

To exercise any of these rights, email us at hello@tarheelcarbon.com. We may need to verify your identity before acting on your request.

6. Security

We use reasonable administrative, technical, and physical safeguards designed to protect the information we collect. No method of transmission or storage is perfectly secure, so we cannot guarantee absolute security. If we become aware of a security incident affecting your personal information, we will notify you as required by law.

7. Children's privacy

The Site is intended for professional audiences. It is not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.

8. Third-party links

The Site may link to third-party sites and services (for example, the Puro.Earth registry, Carbonfuture, or equipment manufacturers). We are not responsible for the privacy practices or content of those sites. Please review their policies before providing information.

9. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. Material changes will be highlighted on the Site or communicated to active contacts where appropriate.

10. Contact us

Questions or concerns? Contact:
Tarheel Carbon Co., LLC
Charlotte, North Carolina, USA
hello@tarheelcarbon.com